Renter Policies and Information
Booking a Reservation
Three ways of booking a rental:
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Call our Office 9am to 6pm Eastern Time to speak with a member of our staff. We can take a credit card securely over the phone charging a deposit to hold your scheduled rental. Note: Balance should be paid in full one week prior to departure.
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Book today online. View the selection of units available for online reservations through GetRV.com. We are currently taking online reservations for the Starcraft Starshuttle and Coleman Westlake tent campers. All other rentals must be reserved in person on over the phone.
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Send us an E-mail an inquiry with desired travel dates, unit type and make is possible. Be sure to include your contact numbers and e-mail address and we’ll respond as soon as possible.
Deposits (top)
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Reservation deposits for travel trailers and tent campers are $200 and deposits for motor homes are $500.
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When required, as determined by our service technician, we reserve the right to charge fee(s) for cleaning, emptying holding tanks, refill of gasoline, propane, etc.
MUST READ---IMPORTANT----MUST READ---IMPORTANT---MUST READ---IMPORTANT---MUST READ
| Item | Pop Up | Travel Trailer | Motor Home |
| Deposit Amount | $200 | $200 | $500 |
| Insurance Deductible (if damages exceed deductible amount and/or claim must be reported and filed) |
$250 | $250 | $500 |
| Vehicle Wiring Connection |
|
 |
n/a Call for MH towing information |
| Auxiliary Brake Control | not required (all available pop ups weigh under 3,000lbs) |
 YES |
n/a |
| Insurance Binder/ Proof of Liability Insurance | YES | YES | RATES INCLUDE FULL COVERAGE |
| Valid License | Yes; for Driver, Owner of Tow Vehicle, and person paying for rental | Yes; for Driver, Owner of Tow Vehicle, and person paying for rental | Yes; for each driver Must be over 25 years old or co-sign rental terms & conditions. |
| Hitch Receiver & Ball | Permanent hitch, no step bumper towing allowed. Each pop up requires 2" ball. Height from the top of the ball to the ground should measure between 16" -20" | Permanent hitch, no step bumper towing allowed. Each travel trailer requires a 2 5/16" ball. Height from the top of the ball to the ground should measure between 16" -22" | Call for MH towing information |
Our program is designed to make camping in an RV or travel trailer fun and easy. To help you get the most out of your rental we have provided information to help you prepare. Preparation is the key to a smooth and worthwhile rental experience.
Each rental comes with:
| Included with each unit type | ||||||
| Quantity | Included Item(s) | Checked Out | Checked In | Pop Up | Travel Trailer | Motor Home |
| 1 | 25ft Fresh Water Hose | x | x | x | ||
| 1 | 30amp Plug Adapter | x | x | x | ||
| 1 | Lift System Crank | x | n/a | n/a | ||
| 1 | Leveling Jack Crank | x | x | |||
| 4 | Spare Fuses | x | x | x | ||
| 1 | Fire Extinguisher | x | x | x | ||
| 1 | Owner's Manual/ User's Guide | x | x | x | ||
| 1 | 20lb Propane Tank or Larger | x | x | x | ||
| 4 | Tent Stakes (if trailer has awning) | x | x | |||
| 1 | Water Pressure Regulator | x | x | x | ||
| 1 | Spare Tire | x | x | x | ||
| 1 | Tire Tool | x | x | x | ||
| 1 | Spare Interior & Exterior Light Bulbs | x | x | x | ||
| 1 | Package of Toilet Chemicals | some | x | x | ||
| 1 | RV/ Marine Toilet Paper | some | x | x | ||
| Additional Items Not Included or Available as an Upgrade Package (at additional cost) | ||||||
| Quantity | Item | Checked In | Checked Out | Often used with this type of unit | ||
| 1 | 7 to 4 way wiring adapter | x | x | |||
| 1 | Brake Control Unit | x | ||||
| 1 | Grill Lighter | x | x | x | ||
| as needed | Bedding/ Sleeping Bags/ Pillows | x | x | x | ||
| 1 | Propane Fill | x | x | x | ||
| 2 | Delivery of Rental Unit (starts at $49.95) | x | x | |||
Towing Rules (top)
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No step bumpers. If the back of your truck looks like this:
you will have to install a hitch or find a different vehicle to
tow. If you have a factory or after-market hitch that
looks like:
your OKAY! -
NEXT-> All Plugs must be checked prior to departure. If they worked the last time you towed, RECHECK. If you towed last week, RECHECK THE WIRING PLUGS!!!. WE CANNOT STRESS THIS ENOUGH. PLEASE CHECK VEHICLE WIRING, FUSES, ETC BEFORE YOU COME TO PICK UP THE CAMPER. We will be more than happy to test your vehicle's wiring connections any day PRIOR to the day of your rental departure. AutoZone and other auto parts stores can usually check free of charge.
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We assume your vehicle is properly wired for towing. If under any reason we are required to check, fix, adjust, or in any other way service your vehicle to ensure proper and safe wiring, we reserve the right to either; A) Help fix the problem at our normal labor rate plus any parts and materials required or B) Schedule delivery to the campground or destination you plan to attend or C)Reserve the right to hold or cancel the rental until the issue is resolved.
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Trailers use 7way round plugs; if your vehicle's wiring plug looks like:
,
then you will be required to rent or purchase a 7 to 4 way plug adapter
that looks like:
. -
Trailers over 3,000lbs require brake control. No exceptions. We sell and install brake controls. Price and installation costs vary depending on brake control model and type of vehicle that they are installed on.
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American Adventure RV Rentals, LLC is not responsible for damage to you or your vehicle.
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American Adventure RV Rentals, LLC is not responsible or liable for flat tires or any tire repair or replacement expense that may result in a flat tire.
Renter Requirements (top)
1. Copy of Valid Driver’s license for any and all drivers. This includes person(s) towing our campers and driving our motor homes. Anyone who pays for the rental must have a copy of valid driver’s license on file as well.
2. Signed Rental Contract, Demo Form, Trailer or Motor Home Check Out, and Check In Forms must be completed before any unit leaves the lot and any deposits are refunded.
3. Renters that tow trailers must provide proof of liability coverage that covers their vehicle and a travel trailer in tow. Our insurance company covers comprehension and collision when the trailer is disconnected from the tow vehicle. Your insurance must cover liability of the trailer while in tow. This is defined as “Extension of Liability” and will be acceptable coverage allowing our trailers to be picked up and towed from and back to our dealership. *If this coverage cannot be provided in advance of your departure you will have to make other towing arrangements including paying extra charges for delivery.
4. Copy of Valid Insurance Binder naming the driver as primary insured for the motor home they are renting or travel trailer they are towing.
5. Security/ Damage Deposits. Full deposits must be collected and validated if credit card payments prior to departure. Motor home renters are responsible for a $500 security deposit and travel trailer renters are responsible for a $250 security deposit. In most cases, this amount will not be charged unless needed. Please see the Security/ Damage Deposit Refund literature for more details. Any and all damages to will be taken out of the deposit. In the unlikely event of major damage, the deposit will be applied in full towards the insurance deductible and a claim will be filed under your name.
6. Wiring Check/ Diagnosis required PRIOR TO DEPARTURE. Please let us check your vehicles wiring to make sure it works and is 100% compatible with our rental units. Just because you have it, doesn’t mean it will or still does work. To avoid last minute wiring fixes (and extra fees: ½ hour minimum posted labor rate + parts) we will be happy to check out your vehicles towing set up. Does your wiring look like this?
|
POP UP TENT CAMPERS ONLY 4 way Tow Vehicle Side |
7 way RV flat blade tow vehicle side. |
|
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For your safety and accordance to NH State law,
|
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7 way RV flat blade plug allows additional pin for auxiliary 12v power or backup light and provides electric signal to sync vehicle and trailer braking. |
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http://www.accessconnect.com/trailer_wiring_diagram.htm
We
wish for all of our customers to have the best and safest trip possible.
That is why we make our policies simple, straight forward, and to the
point to avoid any confusion and or delay. If
you have any questions please ask in advance prior to your reservation.
Thank you.
Insurance Coverage (top)
If you need us to contact your insurance agent please e-mail the necessary contact information to us and we'll take care of the details. PLEASE provide proof of liability insurance prior to your departure to avoid any potential problems. Our fax line is (603) 964-2228 (please no spam facsimiles!!)
Towables
We provide collision and comprehensive insurance on the Vehicle with a $250 deductible per occurrence. We do not provide liability insurance coverage on the Vehicle. You must provide liability insurance coverage on the towed vehicle through the personal auto policy covering the tow vehicle.
*Your personal auto insurance MUST cover “Extension of Liability” or other arrangements will have to be made. Insurance information can be faxed or often e-mailed to us directly from your insurance agency. Our fax number is (603) 964-2228.
Motorized
At this time our rates include full coverage for motorized rentals. The units are fully inspected before your departure and when they return. Any damage to the vehicle will be paid for by the customer. The deductible per occurrence for motorized vehicles is $500.
American Adventure RV Rentals, LLC© 2008