Information & Frequently Asked Questions

-Renter Information
Booking a Reservation
Deposits
Info Chart
Towing Rules
-Renter Requirements
-Insurance Coverage
Towables
Motorized
-Set Up Instructions

Renter Information

Booking a Reservation

Three ways of booking a rental:

Call our Office 9am to 6pm Eastern Time to speak with a member of our staff. We can take a credit card securely over the phone charging a deposit to hold your scheduled rental. Note: Balance should be paid in full one week prior to departure.
Book today online. View the selection of units available for online reservations through GetRV.com. We are currently taking online reservations for the Starcraft Starshuttle and Coleman Westlake tent campers. All other rentals must be reserved in person on over the phone.
Send us an E-mail an inquiry with desired travel dates, unit type and make is possible. Be sure to include your contact numbers and e-mail address and we’ll respond as soon as possible.

Deposits (top)

Reservation deposits for travel trailers and tent campers are $200 and deposits for motor homes are $500.
When required, as determined by our service technician, we reserve the right to charge fee(s) for cleaning, emptying holding tanks, refill of gasoline, propane, etc.

We have provided a list of requirements for each type of rental below. Please familiarize yourself with this free information,

Item	Pop Up	Travel Trailer	Motor Home
Deposit Amount	$200	$200	$500
Insurance Deductible (if damages exceed deductible amount and/or claim must be reported and filed)	$250	$250	$500
Vehicle Wiring Connection	Or use of 7 to 4way Adapter ($15)		n/a Call for MH towing information
Auxiliary Brake Control	not required (all available pop ups weigh under 3,000lbs)	YES	n/a
Insurance Binder & Proof of Liability Insurance	YES	YES	RATES INCLUDE FULL COVERAGE
Valid License	Yes; for Driver, Owner of Tow Vehicle, and person paying for rental	Yes; for Driver, Owner of Tow Vehicle, and person paying for rental	Yes; for each driver
Hitch Receiver & Ball	Permanent hitch, no step bumper towing allowed. Each pop up requires 2" ball. Height from the top of the ball to the ground should measure between 16" -20"	Permanent hitch, no step bumper towing allowed. Each travel trailer requires a 2 5/16" ball. Height from the top of the ball to the ground should measure between 16" -22"	Call for MH towing information

Towing Rules (top)

No step bumpers.
All Plugs must be checked prior to departure.
We assume your vehicle is properly wired for towing. If under any reason we are required to check, fix, adjust, or in any other way service your vehicle to ensure proper and safe wiring, we reserve the right to either; A) Help fix the problem at our normal labor rate plus any parts and materials required or B) Schedule delivery to the campground or destination you plan to attend or C)Reserve the right to hold or cancel the rental until the issue is resolved.
Trailers use 7way round plugs; if your vehicle's wiring plug looks like: , then you will be required to rent or purchase a 7 to 4 way plug adapter that looks like: .
Trailers over 3,000lbs require brake control. No exceptions. We sell and install brake controls. Price and installation costs vary depending on brake control model and type of vehicle that they are installed on.
American Adventure RV Rentals, LLC is not responsible for damage to you or your vehicle.
American Adventure RV Rentals, LLC is not responsible or liable for flat tires or any tire repair or replacement expense that may result in a flat tire.

Renter Requirements (top)

All renters are required to have in person and on file:

1. Copy of Valid Driver’s license for any and all drivers. This includes person(s) towing our campers and driving our motor homes. Anyone who pays for the rental must have a copy of valid driver’s license on file as well.

2. Signed Rental Contract, Demo Form, Trailer or Motor Home Check Out, and Check In Forms must be completed before any unit leaves the lot and any deposits are refunded.

3. Renters that tow trailers must provide proof of liability coverage that covers their vehicle and a travel trailer in tow. Our insurance company covers comprehension and collision when the trailer is disconnected from the tow vehicle. Your insurance must cover liability of the trailer while in tow. This is defined as “Extension of Liability” and will be acceptable coverage allowing our trailers to be picked up and towed from and back to our dealership. *If this coverage cannot be provided in advance of your departure you will have to make other towing arrangements including paying extra charges for delivery.

4. Copy of Valid Insurance Binder naming the driver as primary insured for the motor home they are renting or travel trailer they are towing.

5. Security/ Damage Deposits. Full deposits must be collected and validated if credit card payments prior to departure. Motor home renters are responsible for a $500 security deposit and travel trailer renters are responsible for a $250 security deposit. In most cases, this amount will not be charged unless needed. Please see the Security/ Damage Deposit Refund literature for more details. Any and all damages to will be taken out of the deposit. In the unlikely event of major damage, the deposit will be applied in full towards the insurance deductible and a claim will be filed under your name.

6. Wiring Check/ Diagnosis required PRIOR TO DEPARTURE. Please let us check your vehicles wiring to make sure it works and is 100% compatible with our rental units. Just because you have it, doesn’t mean it will or still does work. To avoid last minute wiring fixes (and ½ hour minimum posted labor rate + parts) we will be happy to check out your vehicles towing set up. Does your wiring look like this?

POP UP TENT CAMPERS ONLY 4 way Tow Vehicle Side

7 way RV flat blade tow vehicle side.

4 way plug mounted to tow vehicle This style wiring is OK, but will require a plug adapter costing $20 at checkout if you do not have one already. Our pop up tent campers have 7way spade style plugs installed and will not connect to a standard 4 way flat set up.

For your safety and accordance to NH State law, 7 way socket that is attatched to the towing vehicle this configuration is required for any vehicles towing Travel Trailers that weigh over 3,000lbs with electric brakes.

7 way RV flat blade plug allows additional pin for auxiliary 12v power or backup light and provides electric signal to sync vehicle and trailer braking.

Quality value priced brake control by Tekonsha. Call us for a free quote on installation if your vehicle requires this to tow the unit you like.

http://www.accessconnect.com/trailer_wiring_diagram.htm

We wish for all of our customers to have the best and safest trip possible. That is why we make our policies simple, straight forward, and to the point to avoid any confusion and or delay. If you have any questions please ask in advance prior to your reservation. Thank you.

Insurance Coverage (top)

Towables

We provide collision and comprehensive insurance on the Vehicle with a $250 deductible per occurrence. We do not provide liability insurance coverage on the Vehicle. You must provide liability insurance coverage on the towed vehicle through the personal auto policy covering the tow vehicle.

*Your personal auto insurance MUST cover “Extension of Liability” or other arrangements will have to be made. Insurance information can be faxed or often e-mailed to us directly from your insurance agency. Our fax number is (603) 964-2228.

Motorized

At this time our rates include full coverage for motorized rentals. The units are fully inspected before your departure and when they return. Any damage to the vehicle will be paid for by the customer. The deductible per occurrence for motorized vehicles is $500.

Travel Trailer Set Up Instructions (top)

ONCE CAMPER IS IN PLACE, CRANK DOWN STABILIZER JACKS

• CONNECT ELECTRICAL CORD INTO THE POWER OUTLET AT THE JUNCTION BOX.

• CONNECT THE WATER PRESSURE REGULATOR TO THE FRESH WATER HOSE AND CONNECT HOSE FROM THE SPICKET TO THE “CITY WATER” HOOKUP ON THE TRAILER. (MAKE SURE WATER IS OFF UNTIL ALL HOSES ARE CONNECTED)

• PULL THE PLASTIC SEWER HOSE FROM BUMPER AND ATTACH TO THE DRAIN IN THE LEFT REAR SIDE OF THE CAMPER. PLACE THE HOSE INTO THE SEWAGE DRAIN BUT LEAVE BOTH GATE VALVES CLOSED UNTIL DUMPING IS NECESSARY. OCCASIONALLY CHECK THE TANK LEVELS ON THE ELECTRONIC GAUGE LOCATED ON THE RIGHT SIDE OF THE SINK COUNTER.

• TURN ON THE PROPANE TANKS AND LIGHT THE STOVE UNTIL YOU SEE A STEADY BLUE FLAME. ANY AIR WILL HAVE NOW BEEN BLED FROM THE GAS LINES.

• WHEN WATER IS CONNECTED, TURN ON THE HOT WATER IN THE KITCHEN AND BATHROOM SINKS UNTIL YOU SEE A STEADY WATER FLOW WITH NO BUBBLES.

· GO OUTSIDE AND OPEN THE ACCESS DOOR TO THE HOT WATER HEATER. MAKE SURE TEMPERATURE IS SET TO “LOW” UNTIL BURNER IS LIT AND ADJUST AS NECESSARY TO DESIRED TEMP. TURN THE KNOB TO “PILOT” AND PUSH DOWN WHILE YOU USEING A GRILL LIGHTER TO LIGHT THE FLAME IN THE CHAMBER. THE PILOT SHOULD BURN BLUE FOR 20-30 SECONDS (MAY BE LONGER DEPENDING ON WEATER). REMOVE LIGTHER FROM CHAMBER AND TURN KNOB FROM PILOT TO “ON” POSITION. REPEAT AS NECESSARY UNTIL BURNER IS ON.

• GO BACK INSIDE AND TURN THE REFRIGERATOR ON BY PUSHING THE BUTTON IN AND SELECTING AC (110V FROM OUTLET) OR DC (12V FROM BATTERY) OR LP GAS (FROM PROPANE)

· FURNACE INSTRUCTIONS: THE THERMOSTAT IS LOCATED ON THE WALL ABOVE THE REAR BED. GENTLY PUSH THE POWER SWITCH LOCATED ON THE BOTTOM OF THERMOSTAT TO THE RIGHT-> “ON” AND ADJUST THE TEMPERATURE BY SLIDING THE LEVER ON THE TOP OF THE THERMOSTAT. THE FURNACE FAN WILL START FIRST FOLLOWED BY A CLICKING SOUND ABOUT 30 SECONDS LATER SIGNALLING THE AUTOMATIC IGNITION IS LIGHTING THE FURNACE. ONCE LIT YOU MAY ADJUST THE HEAT OUTPUT ON THE THERMOSTAT

AIR CONDITIONER INSTRUCTIONS: WHEN PLUGGED INTO 30AMP SERVICE AT THE CAMPGROUND, TURN THE KNOB FROM ‘OFF’ POSITION TO THE FAN SPEED YOU WANT AND THEN ADJUST THE TEMPERATURE BY TURNING THE OTHER KNOB